Magnolia Hotel Denver, a Tribute Portfolio Hotel

First the good! This is a well maintained, old historic building style hotel. The’ve done a good job with maintenance and regular cleaning. There is a decent bar, restaurant and coffee shop on premise and you can walk to over 100 restaurants within 15 minutes. It’s a GREAT location! The finishes in the rooms are a bit like what modern furniture looked like in 1970. Very comfortable and well built but a unique style. The beds were comfortable with plenty of pillows. We were in a suite of 700 sq ft and it was well appointed. The service issue we experienced was what turned us off. We were scheduled for service for each morning of our 3 night stay. The first morning our room was serviced but they did not leave a back-up roll of toilet paper. The second morning we did not receive service which left us with no towels and no toilet paper. I let the front desk know as we were headed out to lunch and came back at 3pm to an unserviced room. I called the front desk for towels and TP and 90 mins later there was still no TP or towels. I called again to the front desk and after another 60 mins finally got our supplies. So, great location, decent facilities but poor customer care.

The room was quiet and clean. The A/C worked well, and the shower had fantastic pressure. Throw in a comfortable bed and I cannot ask for anything more. A great location and a very friendly staff. A wonderful place to stay in downtown Denver.

We chose the Magnolia for it location near 16th street mall. We came down from Winter Park for my girlfriend's birthday. The check in was easy, the room was clean. We thought the tub had whirlpool jet as stated online, but it didn't. And we couldn't fill the tub via the normal way because the switch ( or whatever it's called ) was stuck or deliberately unuseable, so it took 25 minutes to fill from the shower head. No biggie. The safe was very confusing, and didn't work according to the instructions, but swiping my credit card opened it, so I did have access to what I locked inside. The breakfast restaurant was pricey, but delicious. Our one night stay was great though, and despite the small things, we do recommend the Magnolia as a great option gor under $250 a night. I do wish we didn't have to park on the street and wake up at 8am to feed the meter, but we did choose to stay downtown, and they didn't have any more parking for my large truck.

We had a wonderful stay at the Magnolia Hotel. The hotel is clean, comfortable, and in a great downtown location, but what truly stood out was the staff. A special mention to Samantha at the front desk she was the nicest, sweetest, and most genuinely helpful person we interacted with during our stay. From the moment we checked in, she made us feel so welcome. She was patient, kind, and went out of her way to help us with everything we needed, always with a warm smile. Her positive energy honestly made our experience so much better. The hotel itself is cozy and well maintained, and the little touches like the evening cookies and milk are such a nice bonus after a long day. Overall, a great stay made even better by exceptional service.

Very accomidating staff. We went for a small business gathering and stayed for a week. The location is great as it was within walking distance to several fun things to do. The staff was amazing. I am in a wheelchair they greeted my at the curb took care of all my luggage made sure I had an ADA room with a wonderful bathtub that was super easy to get in and out of (I do not have the use of the lower half of my body) the front desk lady asked when I needed to head back to the airport so they could come get my luggage. They catered breakfast and lunch for us each day the food was better than expected.

We booked three rooms over the Thanksgiving holiday to stay with family members from out of state. Matthew helped us with the booking getting our rooms close together on the same floor. There were a few issues with the one room (light burnt out and a shade that did not open). The Magnolia resolved these quickly. Other than that we found that Harry’s was very convenient during the holiday when other places were closed. Christian served us several times over the long weekend and mixed up great drinks and was a really professional bartender. The hotel is simple in layout and is not extravagant like some of the top end Marriott properties, but it is bespoke, with a subtle touch of elegance. Matthew acknowledged our BonVoy Platinum status and arranged for high ceiling rooms on the 11th floor. Great view of the downtown and the King one bedroom suite with living room and kitchen served as a central gathering place for our family in the evenings. The apartment style layout had enough space for six people to relax together, a table large enough to do a puzzle on and a kitchenette that was really useful. Matthew, thanks again for going the extra mile to make our stay wonderful. We’ve really enjoyed staying at the Magnolia and would book here again without hesitation.

I had a great stay here! I think what really made my stay was the front desk worker Eddie. I arrived early from my flight & had been sick all night so really needed to rest. He was extremely accommodating, friendly, & helpful. That’s not something I experience at everything hotel. Eddie made my stay feel much more easeful than expected, give this man a raise!! Haha The room was spacious & clean, coffee and tea served in the morning, and free water bottles. My only “complaint” would to ask the hotel to stop using plastic water bottles and find a more sustainable system. Overall it was a great stay & I will be back!!

Excellent location for the newly opened and updated 16th Street (Mall). Warm and welcoming staff and quick check-in. We stayed in a fireplace suite and it was large and spacious although missing some bottom trim boards around the base of the kitchen area which is why I gave the four star review - easily resolved and would remove the eye sore spot. Otherwise the room was fine. Plenty of in-hotel restaurant options as well as numerous restaurants within walking distance. We took our dog and she was both welcomed and provided with 2 clean bowls for our visit. Quiet and comfortable in the heart of Denver - what could be better? (Oh, get the 8 pm cookies in the lobby - yummy!)